Customer Feedback

So kind, helpful and patient when I have called.

Dear Mr. Vessella, how I thank you and your entire staff, especially Janet, Ashely, and Mr. Mike Flynn for your commitment to excellence.  Janet and Ashley have been so kind, helpful and patient when I have called. And just this week, Mr. Mike Flynn, due to his commitment to excellence, once again have me peace of mind as the winter approaches.  I know that my oil burner is ready 🙂 [For] his efforts, Janet, Ashely and your entire team, how to thank you!

Carol Panaccione - Warwick, RI

Energy-One
5.0
2016-08-02T10:01:58+00:00

Carol Panaccione - Warwick, RI

Dear Mr. Vessella, how I thank you and your entire staff, especially Janet, Ashely, and Mr. Mike Flynn for your commitment to excellence.  Janet and Ashley have been so kind, helpful and patient when I have called. And just this week, Mr. Mike Flynn, due to his commitment to excellence, once again have me peace of mind as the winter approaches.  I know that my oil burner is ready 🙂 [For] his efforts, Janet, Ashely and your entire team, how to thank you!

We appreciate you very much.

We appreciate you very much. Thank you for taking care of this problem so quickly and for the great price. Paul is amazing and very kind. Thank you again.

Carmine Colardo – Warwick, RI

Energy-One
5.0
2016-05-19T15:27:59+00:00

Carmine Colardo – Warwick, RI

We appreciate you very much. Thank you for taking care of this problem so quickly and for the great price. Paul is amazing and very kind. Thank you again.

Your workmen were very courteous and professional.

Thanks for the A/C system and the installation. Your workmen were very courteous and professional. Please send me some business cards for my friends.

Peggy Granata - Warwick, RI

Energy-One
5.0
2016-05-19T15:23:37+00:00

Peggy Granata - Warwick, RI

Thanks for the A/C system and the installation. Your workmen were very courteous and professional. Please send me some business cards for my friends.

You have an excellent group of guys.

Tom, I just wanted to let you know that Brian who came to my house last Wednesday to check out my generator, is an excellent employee of yours. He answered all my questions and more! And, you know I can ask questions! I always feel comfortable with your employees who come to do work at my house. You have an excellent group of guys and I always tell my friends about your company.

Christine M. Christy - Johnston, RI

Energy-One
5.0
2018-08-20T10:54:27+00:00

Christine M. Christy - Johnston, RI

Tom, I just wanted to let you know that Brian who came to my house last Wednesday to check out my generator, is an excellent employee of yours. He answered all my questions and more! And, you know I can ask questions! I always feel comfortable with your employees who come to do work at my house. You have an excellent group of guys and I always tell my friends about your company.

We are so happy with our new air conditioning system.

I wanted to let you know that we are so happy with our new air conditioning system and the work completed by your company. DJ and the team working on our house werewonderful to work with. They explained steps in the construction process and operating the system clearly and thoroughly. They also handled the difficulties installing the system in our strange layout with ease and left their workspace neat. Thank you very much!

Blythe Pariseault – Narragansett, RI

Energy-One
5.0
2016-05-19T14:30:25+00:00

Blythe Pariseault – Narragansett, RI

I wanted to let you know that we are so happy with our new air conditioning system and the work completed by your company. DJ and the team working on our house werewonderful to work with. They explained steps in the construction process and operating the system clearly and thoroughly. They also handled the difficulties installing the system in our strange layout with ease and left their workspace neat. Thank you very much!

You Are My New A/C Company.

I just wanted to let a supervisor/manager know what a great experience it was from start to finish, your call rep was just outstanding and very helpful in helping schedule my appointment. I was very pleased with him, and also most importantly your service tech Gary was super; he was very kind, helpful and knowledgeable. He did a wonderful job in fixing my AC - I was very pleased with him and his work, he went above and beyond to help me understand the issue and to fix it. He should get a raise. Thank you so much ENERGY-ONE. You are my new AC company.

Mario DiDino, West Warwick, RI

Energy-One
5.0
2017-06-11T17:19:18+00:00

Mario DiDino, West Warwick, RI

I just wanted to let a supervisor/manager know what a great experience it was from start to finish, your call rep was just outstanding and very helpful in helping schedule my appointment. I was very pleased with him, and also most importantly your service tech Gary was super; he was very kind, helpful and knowledgeable. He did a wonderful job in fixing my AC - I was very pleased with him and his work, he went above and beyond to help me understand the issue and to fix it. He should get a raise. Thank you so much ENERGY-ONE. You are my new AC company.

Thank you again for being so helpful

The air conditioning unit looks great and DJ did an excellent job installing it. He's a great employee and I wanted to make sure I told you what a good job he did. He was very thorough with explaining what he did, how he matched the piping to my deck and bringing back a new filter to replace my old one that was disgusting.  He asked if I had ever had the air ducts cleaned since I've lived here over the last 10 years and when I told him no, he wasn't surprised.  He said I needed to have that done and that you would have a company to recommend me to.  Thank you again for being so helpful and easy to work with.  I will recommend your company to people I know. Take care.

Fae Rosenthal – Narragansett, RI

Energy-One
5.0
2017-04-25T18:47:04+00:00

Fae Rosenthal – Narragansett, RI

The air conditioning unit looks great and DJ did an excellent job installing it. He's a great employee and I wanted to make sure I told you what a good job he did. He was very thorough with explaining what he did, how he matched the piping to my deck and bringing back a new filter to replace my old one that was disgusting.  He asked if I had ever had the air ducts cleaned since I've lived here over the last 10 years and when I told him no, he wasn't surprised.  He said I needed to have that done and that you would have a company to recommend me to.  Thank you again for being so helpful and easy to work with.  I will recommend your company to people I know. Take care.

Thank You for your Immediate Attention

I would like to say thank you for your immediate attention when we needed to install a new air conditioner and also your consideration when arranging a payment plan.

Janice Maggiacomo – Cranston, RI

Energy-One
5.0
2017-05-10T13:25:21+00:00

Janice Maggiacomo – Cranston, RI

I would like to say thank you for your immediate attention when we needed to install a new air conditioner and also your consideration when arranging a payment plan.

Greatly exceeded our expectations.

Your service technician Mike displayed professionalism and sincere courtesy while cleaning our furnace, which greatly exceeded our expectations.

Brian Lanoie – Cranston, RI

Energy-One
5.0
2016-05-19T15:19:16+00:00

Brian Lanoie – Cranston, RI

Your service technician Mike displayed professionalism and sincere courtesy while cleaning our furnace, which greatly exceeded our expectations.

I will be sure to recommend your services.

I must say that all of the staff that Jen and I met through the entire process were very professional and courteous. After going through the building process a couple of years ago, sometimes you never know how contractors will interact with the homeowner. You should be very happy with your staff and how comfortable they made us feel. I will be sure to recommend your services to any interested parties! Thanks again.

Tom McCarty – South Kingstown, RI

Energy-One
5.0
2016-05-19T15:25:46+00:00

Tom McCarty – South Kingstown, RI

I must say that all of the staff that Jen and I met through the entire process were very professional and courteous. After going through the building process a couple of years ago, sometimes you never know how contractors will interact with the homeowner. You should be very happy with your staff and how comfortable they made us feel. I will be sure to recommend your services to any interested parties! Thanks again.

Such a super job!

What absolute geniuses we were to have sought a quote from Energy-One for an HVAC system. Your proposal was head and shoulders above the other three that we received, and proved emblematic of the quality of the installation to come. Pete Withers did a superb job in discretely handling the rerouting of the gas line…now for the first time ever, we have even, quiet climate control on both floors of the premises and cannot thank all involved enough for such a super job!

Dan Rosenbach – Cape Cod, MA

Energy-One
5.0
2016-05-19T15:24:50+00:00

Dan Rosenbach – Cape Cod, MA

What absolute geniuses we were to have sought a quote from Energy-One for an HVAC system. Your proposal was head and shoulders above the other three that we received, and proved emblematic of the quality of the installation to come. Pete Withers did a superb job in discretely handling the rerouting of the gas line…now for the first time ever, we have even, quiet climate control on both floors of the premises and cannot thank all involved enough for such a super job!

Thank you for a wonderful experience

Tom, Bob and I wanted to thank you for a wonderful experience with the installing of our new oil tank and boiler.  The salvage crew were quick and efficient as well as tidy as they could be.  As for John who did all the work, I can’t say enough about how hard he worked each day. Just wanted you to know you have a great team. Again, thanks.

Sue & Bob Gobin

Energy-One
5.0
2016-07-11T10:47:17+00:00

Sue & Bob Gobin

Tom, Bob and I wanted to thank you for a wonderful experience with the installing of our new oil tank and boiler.  The salvage crew were quick and efficient as well as tidy as they could be.  As for John who did all the work, I can’t say enough about how hard he worked each day. Just wanted you to know you have a great team. Again, thanks.

Energy-One does good work.

The inspector was just here. Everything checked out fine. He said “Energy-One does good work.”  I think that’s a high compliment for a city inspector to say!

Camilla Santos – Providence, RI

Energy-One
5.0
2016-05-19T15:18:24+00:00

Camilla Santos – Providence, RI

The inspector was just here. Everything checked out fine. He said “Energy-One does good work.”  I think that’s a high compliment for a city inspector to say!

Your staff did a nice job.

Your staff did a nice job. I am fully pleased. Gas bills are much lower and heat seems more even & comfortable. Thanks.

Wynn Wilson – South Kingstown, RI

Energy-One
5.0
2016-05-19T15:22:36+00:00

Wynn Wilson – South Kingstown, RI

Your staff did a nice job. I am fully pleased. Gas bills are much lower and heat seems more even & comfortable. Thanks.

I’m not one to write letters or notes…

An employee of yours named Ron responded to our house to check our boiler system. I would like to say that he was very professional and he was conscientious about everything he did. I’m not one to write letters or notes, but it isn’t often you see someone with the work ethics that he had. He surely is a plus for your company.

John Lagasse – Cranston, RI

Energy-One
5.0
2016-05-19T15:12:02+00:00

John Lagasse – Cranston, RI

An employee of yours named Ron responded to our house to check our boiler system. I would like to say that he was very professional and he was conscientious about everything he did. I’m not one to write letters or notes, but it isn’t often you see someone with the work ethics that he had. He surely is a plus for your company.

No games, fair prices, and great service.

The service has been excellent and I gladly refer to Energy One [to] anyone asking.  I simply tell them "no games, fair prices, and great service."

Rod Fischer - East Greenwich, RI

Energy-One
5.0
2017-06-19T10:25:47+00:00

Rod Fischer - East Greenwich, RI

The service has been excellent and I gladly refer to Energy One [to] anyone asking.  I simply tell them "no games, fair prices, and great service."
5.0
16

I would not hesitate to recommend your company.

I would like to pass on some accolades to your installers - the two Bills that installed the new A/C unit in my home. They were here promptly each day and worked tirelessly to accomplish as much as possible each day. The work was done with care and precision and I would not hesitate to recommend your company and these installers to anyone I know that is looking for HVAC work done. I appreciate you coming right out to look at my project and the information and thoughts that you provided me with to make my decision.

The unit is working flawlessly and the house is very comfortable for Charlene and I.

Nelson Reynolds - Pawtucket, RI

Energy-One
5.0
2016-07-11T10:51:48+00:00

Nelson Reynolds - Pawtucket, RI

I would like to pass on some accolades to your installers - the two Bills that installed the new A/C unit in my home. They were here promptly each day and worked tirelessly to accomplish as much as possible each day. The work was done with care and precision and I would not hesitate to recommend your company and these installers to anyone I know that is looking for HVAC work done. I appreciate you coming right out to look at my project and the information and thoughts that you provided me with to make my decision. The unit is working flawlessly and the house is very comfortable for Charlene and I.

The two guys you sent here were excellent.

The two guys you sent to do the work here were excellent. The neatest, hardest working, do what it takes, good communicators and fastest service people that I have ever seen. The same for the rapid and pleasant oil delivery I had on Saturday.

Fredrick Reis – Jamestown, RI

Energy-One
5.0
2016-05-19T15:34:56+00:00

Fredrick Reis – Jamestown, RI

The two guys you sent to do the work here were excellent. The neatest, hardest working, do what it takes, good communicators and fastest service people that I have ever seen. The same for the rapid and pleasant oil delivery I had on Saturday.

We are very pleased with everything!

We are very pleased with everything! Thank you! The guys were wonderful! We will call you in the fall. Thanks again!

Diane & Bill Tulli – Smithfield, RI

Energy-One
5.0
2016-05-19T15:32:29+00:00

Diane & Bill Tulli – Smithfield, RI

We are very pleased with everything! Thank you! The guys were wonderful! We will call you in the fall. Thanks again!

Your kindness will always be remembered.

Just a note to thank you for your kindness concerning the faulty blower motor that you replaced in my furnace. Thank you for your promptness in addressing the situation and especially at no charge to replace the blower. Your kindness will always be remembered.

Rosemare Ciccone – Jamestown, RI

Energy-One
5.0
2016-05-19T15:31:35+00:00

Rosemare Ciccone – Jamestown, RI

Just a note to thank you for your kindness concerning the faulty blower motor that you replaced in my furnace. Thank you for your promptness in addressing the situation and especially at no charge to replace the blower. Your kindness will always be remembered.

Paul is certainly an asset to your company.

I wanted to comment on a recent service call we received from a technician with Energy-One. Paul is professional, courteous and knowledgeable. He is certainly an asset to your company.

Manny Pasquel - Cranston, RI

Energy-One
5.0
2016-05-19T15:30:33+00:00

Manny Pasquel - Cranston, RI

I wanted to comment on a recent service call we received from a technician with Energy-One. Paul is professional, courteous and knowledgeable. He is certainly an asset to your company.

Fast, reliable, and affordable!

Energy-One has been delivering oil to my home for over a year now and the pricing is always best in the state, and delivery has never taken more than a couple of days. I've had a mini-split installed in my basement by E1 and it was a great install - it runs perfectly. Most recently I had a second water meter replaced that required adjustment to the pipes and the job was done in 45 minutes flat. Would not hesitate to recommend Energy-One!

Greg Brailsford, Cumberland, RI

Energy-One
5.0
2017-05-10T13:28:29+00:00

Greg Brailsford, Cumberland, RI

Energy-One has been delivering oil to my home for over a year now and the pricing is always best in the state, and delivery has never taken more than a couple of days. I've had a mini-split installed in my basement by E1 and it was a great install - it runs perfectly. Most recently I had a second water meter replaced that required adjustment to the pipes and the job was done in 45 minutes flat. Would not hesitate to recommend Energy-One!

Each member of your staff was kind, considerate and professional.

Your company came recommended by a family member. I would like you to know each member of your staff was kind, considerate and professional. You are fortunate and should be very proud to have them working for your company.

Kris Squeo – West Greenwich, RI

Energy-One
5.0
2016-05-19T15:28:46+00:00

Kris Squeo – West Greenwich, RI

Your company came recommended by a family member. I would like you to know each member of your staff was kind, considerate and professional. You are fortunate and should be very proud to have them working for your company.

Thank you for your quick, clean, fast service.

Tom, thank you for your quick, clean fast service. One day no (ductless) splits, next day (ductless) splits with a/c & heat. How good is life?! Thanks again.

Kathy and Roger Biro, North Kingstown, RI

Energy-One
5.0
2017-06-11T17:25:27+00:00

Kathy and Roger Biro, North Kingstown, RI

Tom, thank you for your quick, clean fast service. One day no (ductless) splits, next day (ductless) splits with a/c & heat. How good is life?! Thanks again.

Very conscientious and courteous

I just wanted to let you know the technicians you sent over (Bill and Bill) were terrific ...very conscientious and courteous. I met them Monday morning and then I had to go out of town on business...upon my return today they left me notes and filled me in on what was going on. Please pass this thank you along to them. I know how hard it is to find employees like that. I thought you should know this ...thank you again.

Laurie Montanaro – Cranston, RI

Energy-One
5.0
2016-09-06T16:32:02+00:00

Laurie Montanaro – Cranston, RI

I just wanted to let you know the technicians you sent over (Bill and Bill) were terrific ...very conscientious and courteous. I met them Monday morning and then I had to go out of town on business...upon my return today they left me notes and filled me in on what was going on. Please pass this thank you along to them. I know how hard it is to find employees like that. I thought you should know this ...thank you again.

Thank you very much for the great service!

Thank you very much for the great service! I ran my new air conditioner for a short time today and it seemed to work very well. DJ and his assistant were totally professional and courteous. I would recommend them to anyone. I know Energy One went out of the way to take care of my emergency condition and I appreciate it very much. Your company is highly thought of in the community - I have heard many good things from at least three of your other customers.

George Edge, West Warwick, RI

Energy-One
5.0
2017-06-11T17:22:23+00:00

George Edge, West Warwick, RI

Thank you very much for the great service! I ran my new air conditioner for a short time today and it seemed to work very well. DJ and his assistant were totally professional and courteous. I would recommend them to anyone. I know Energy One went out of the way to take care of my emergency condition and I appreciate it very much. Your company is highly thought of in the community - I have heard many good things from at least three of your other customers.

Very nice people and top flight, first rate service.

We have called Energy-One twice. The first time we were so impressed that we sent a letter to Angie’s List with praise for your work. This time I want to thank your call staff and Rob Geoffrey for helping us out on a very cold day. Rob diagnosed the problem quickly. Then he solved the problem and left us with heat and [peace of mind] that the problem won’t happen again. Energy-One can be counted on for having very nice people and top flight, first rate service.

Donna Hutchinson & Kitty Cook – North Kingstown, RI

Energy-One
5.0
2016-05-19T15:33:55+00:00

Donna Hutchinson & Kitty Cook – North Kingstown, RI

We have called Energy-One twice. The first time we were so impressed that we sent a letter to Angie’s List with praise for your work. This time I want to thank your call staff and Rob Geoffrey for helping us out on a very cold day. Rob diagnosed the problem quickly. Then he solved the problem and left us with heat and [peace of mind] that the problem won’t happen again. Energy-One can be counted on for having very nice people and top flight, first rate service.

Thank you for the great service you provide.

George and I would like to thank you for the great service you provide. The service man was prompt, courteous and very efficient. We always appreciate you and your company.

Lucille Forte – Johnston, RI

Energy-One
5.0
2016-05-19T15:35:37+00:00

Lucille Forte – Johnston, RI

George and I would like to thank you for the great service you provide. The service man was prompt, courteous and very efficient. We always appreciate you and your company.

Never have I experienced such a complete analysis.

I was impressed with the tech Justin S. who serviced my A/C unit. Never have I experienced such a complete analysis by any other company. He repaired many problems that perhaps should have been addressed in the past. Please consider him a valuable employee.

Mary Bartholomew - West Warwick, RI

Energy-One
5.0
2018-08-07T11:59:05+00:00

Mary Bartholomew - West Warwick, RI

I was impressed with the tech Justin S. who serviced my A/C unit. Never have I experienced such a complete analysis by any other company. He repaired many problems that perhaps should have been addressed in the past. Please consider him a valuable employee.

All of your men were very courteous.

Your company just replaced my boiler and I want to thank you very much. All of your men were very courteous, kind and great workers. Your company is really a great company and everyone was so kind to me.

Marjorie Blowers – Barrington, RI

Energy-One
5.0
2016-05-19T15:26:43+00:00

Marjorie Blowers – Barrington, RI

Your company just replaced my boiler and I want to thank you very much. All of your men were very courteous, kind and great workers. Your company is really a great company and everyone was so kind to me.

I would recommend your company to others.

I would like to say thank you for the excellent job installing my recent air conditioning system. The technicians were very professional in every way.  They were courteous, very neat in their work and quiet. I would recommend your company to others. Thank you again.

Connie Palmer – Cranston, RI

Energy-One
5.0
2016-05-19T15:33:05+00:00

Connie Palmer – Cranston, RI

I would like to say thank you for the excellent job installing my recent air conditioning system. The technicians were very professional in every way.  They were courteous, very neat in their work and quiet. I would recommend your company to others. Thank you again.
5.0
15